Free Shipping within US Mainland
VOCIC offers FREE shipping for all orders within the US mainland, using reputable international carriers like FedEx, UPS, USPS, and others. Expect swift and secure delivery with VOCIC.
Free shipping is not applicable to Alaska, Hawaii, Rhode Island, Guam, and Puerto Rico. If you need items shipped to these areas, feel free to contact us at support@vocic.com for estimated shipping costs and arrangements.
Tax
The price indicated includes anticipated sales tax and you needn't pay for extra sale tax.
Order Processing and Shipment
1. Order Confirmation
After your purchase, a confirmation email will be sent to you immediately. There will be 24 hours for you to confirm whether you have any changes. If no confirmation reply is received within 24 hours, your order will be auto-confirmed and proceed to shipment.
2. Order Processing
We have strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 1-3 business days.
Shall you have any issues with your order or need any special arrangement for your package, please reach out to our Support Team at support@vocic.com for assistance. We’re here to help.
Note: For orders containing multiple items, the processing time will be based on the item with the longest processing time.
Shall you have any issues with your order or need any special arrangement for your package, please reach out to our Support Team at support@vocic.com for assistance. We’re here to help.
Note: For orders containing multiple items, the processing time will be based on the item with the longest processing time.
3. Shipping
We cooperate with major international shipping companies to offer different methods, including FedEx, UPS, USPS, etc. The selection of express delivery will depend on item availability and shipping addresses. Typically, packages are delivered within 7-15 business days after dispatch.
Please be aware that shipping times may be impacted during public holidays, as manufacturers and couriers may limit their operations. While this circumstance is beyond our control, we endeavor to address this issue to the best of our ability.
*The total duration for receiving your order comprises the processing time plus the shipping time.
Please be aware that shipping times may be impacted during public holidays, as manufacturers and couriers may limit their operations. While this circumstance is beyond our control, we endeavor to address this issue to the best of our ability.
*The total duration for receiving your order comprises the processing time plus the shipping time.
4. Track Your Order
Once your package is dispatched, we will promptly email you the tracking number. You can log in to your VOCIC account at vocic.com to track the package logistics information. Alternatively, you may track your package directly from the official websites of the express carriers:
Kindly note that it may take a few days for the tracking number to become active on the tracking website. Please rest assured that the estimated shipping time remains valid regardless of tracking site updates.
If you encounter any difficulty obtaining package tracking information or updates for several days, please don't hesitate to contact us at support@vocic.com for confirmation. We're here to assist you!
Kindly note that it may take a few days for the tracking number to become active on the tracking website. Please rest assured that the estimated shipping time remains valid regardless of tracking site updates.
If you encounter any difficulty obtaining package tracking information or updates for several days, please don't hesitate to contact us at support@vocic.com for confirmation. We're here to assist you!